Services

 

Torsa – Celebrating 2,500 happy customer’s world over...!!!

At Torsa we don’t just build machines we brew relationships. Torsa understand the significance of good research and the importance of expert advice. Torsa Machines Ltd. is driven by its highly skilled team members with the industry experience of over four decades. The company has its own research and development team which in turn is supported by in house product designers. Torsa has pioneered the art of providing end to end solution to its customers. From the origination of an enquiry to successful installation of the plant, each and every step is carefully carried on by company veterans.

Since its inception in the year 1999 Torsa has believed in innovation and bringing quality products and user friendly technology to its customers.

Pre Sales Service :

Site Survey

This is a process wherein a visit is made by Torsa engineers to the site where the plant is to be erected. Basis on the actual physical survey the plant type (mobile or stationery) and structure is proposed to the client. A preliminary project operating report is also made for the new customer.

Design & Engineering

Torsa has its own in house designer who continuously innovate and introduce new features to the crushing and screening plants. The engineers propos the most suitable plant variant depending on the sight of installation and the designers customise the plant as and when required to best suit the project need.

On Sales Service :  

Torsa believes in building relationships and going the extra mile.

Erection & Commission on Turn Key Basis

Torsa Machines Ltd. has its own vertical for plant installation where mechanical and electrical engineers are deployed for installing the plant. These engineers are robustly trained to successfully install various range of plants in all types of terrain. The plant is installed on the site by Torsa engineers and a test run of the plant is made before the handing over of the plant to the new customer.

After Sales Service

Free Service

Torsa provide free onsite training to customer’s designated personnel during the time of commissioning the plant.

Spare Parts

In order to provide un interrupted support to its customers Torsa maintains adequate stock levels in its own stock yard and continuously supplies consumables and spare parts to its dealer partner. Torsa has 15 dealer partners who supply these spares and consumables to the customers on real time basis. All of these 15 dealer partners are strategically located across the country and provide these spares and consumables to the customers from time to time.

AMC

Torsa offer three different Annual Maintenance Contract as follows

 

AMC Type

Maintenance Call /3 Days Each Quarter

Deputation of Service Engineer & Assist Smooth Operation + Spare & Wear Inventory

Plan & Supply require Spares & Wears

AMC Light

 

 

AMC Medium

 

 

AMC Strong

 

For any assistance please call the help line no. +91 98640 22999